What is your returns policy?

Replacement or Refund or free spare part for genuine manufacturing fault – ie. inherent defect (not crash damage/ water etc). These are quality drones and faulty components are very rare.

Crash damage etc: We will ask for photo or video evidence, and returns will be video-unboxed for fair assessment of damage. Parts inexpensive, and at buyers expense.

DIY bricks Drone and Micro Drone are both modular, and easy to maintain / repair

What age group?

Despite saying 14+ on the box (euro safety guideline) ….in the UK many parents consider a sensible, supervised ~ 8+, especially if used to games consoles, other r/c toys

What if it goes “wrong”?

Contact us at support@micro-drone.co.uk we are here to offer support!

If it flips over on take-off you may have got anti / clockwise blades mixed…

What if it hits you?

It may sting! But very unlikely to break the skin.

The blades are very flexible, and the motor will stop.

Many of our drones have a protector frame

Whats the best way to learn?

See hints and tips. Keep steady height, fly directly away from self.

You make it look easy, could (insert name) do it?

See “hints and tips” page for the best way to get confident quickly.

What if it gets wet?

Not recommended. We have got it wet, and heard of kitchen sinks, fishponds etc. and they’ve been ok, if dried quickly,  however water damage voids warranty.